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Information
Directory for Travelers to Egypt The
prices are reasonable, although not cheap if you want a quality tour
experience. The star rating system cannot be compared with the west,
and
pictures on a website do not necessarily reflect an actual property or
cruise
standard. Service and maintenance issues play a key role in the choices
we use
for Hotels and Cruises, we are well aware of western standards and our
programs
and choices are geared to this market. The people are
wonderfully warm and
hospitable, crime and drug abuse is rare, and alcohol is usually only
found in
Western Hotels and Restaurants. It is important to go with an open mind
to the
lifestyle and culture, don’t expect the same standards as you have in
the West
and be flexible and open to new experiences and it will be memorable
and
rewarding. Remember the reason you
are
traveling there is to witness ancient history and see a country that is
different from your own. To help you better understand what to expect
and to
ensure you get the most out of your trip we are providing this
information as a
guideline to assist you in your journey. We cannot hope to cover every
circumstance but we try to cover as much as possible to make your trip
a
rewarding experience. EGYPT
TOURS – for individuals or groups: Company
info can be found
at http://www.a-ztravel.com/about.htm CATEGORIES
COVERED; TRAVELERS
ADVICE - HEALTH -
WEATHER - TRANSPORTATION
-
COMFORT ITEMS – TIPPING - SECURITY CULTURE
- COMMUNICATIONS -
REFUNDS
- ABU SIMBUL - TIPS FOR TRAVELERS TRAVELERS
ADVICE: NEGOTIATING
PRICES: This is a third world country and the wages are low, and
there is a
huge unemployment problem. The locals although they will not steal from
you have
becomes very astute at finding ways to make money and of course they
see
tourists who they feel have money as a good opportunity to sell their
services
and wares. Negotiating
prices on items and services can be either a daunting or exciting
experience, depending
on your personality and negotiating skills. You can get overcharged if
you are
not careful. This is particularly common with Taxis, Camel Rides and
other optional
services like diving etc. We highly recommend booking any options you
know you
want in advance as part of your package – this will save you both money
and
headaches. If you do
choose
to make any independent bookings on your own with Hotels etc. please
ensure you
have written confirmations, and for items such as Diving, go directly
to the
Dive shop where prices are posted rather than book through the Hotel or
a local
agent who will be looking to add a commission. Our own agents have been
chosen to ensure any
overpricing does not take place and that you get the best experience
and
pricing. We cannot
be responsible for
any items or local services you purchase independently so as with
anywhere it
is buyer beware and the quality and the final price you pay is your
decision. Any
services we provide or shops we take you to have been chosen to ensure
they
provide quality products or services at reasonable rates and any
problems you
have with these you should talk directly to our agent. GUIDE
SERVICES: Although
guides
will readily negotiate rates on your behalf, we cannot be in the field
with the
guides and agents at all times and some may try to take you to stores
that they
make commissions on any purchases you make. If you feel this is the
case please
be firm with the guide. If you have problems in this area please
contact the You will
find
in most cases the guides will become close friends, but there is always
the
exception and we cannot be aware of what is going on in the field
unless it is
brought to our attention. It should
be
noted that females in particular should not become too familiar with
any males
in Egypt, guides or otherwise and should not exchange emails etc. This
can
cause them to be hassled and have unwanted attention, and we cannot be
responsible for anyone who chooses not to heed this warning. If you do
run into
any problems you should info the Cairo office immediately. CLOTHING: It should
be
noted that many young men go to work in the Red Sea Resorts with the
hopes of
meeting young ladies who will assist them in getting out of No head
coverings are required for the Churches or Mosques but you will be
given a
cloak or wrap to wear if you are showing your legs or arms. VISAS: This
service
costs $25 US per person and includes the Visa. Most western countries
can
obtain Visas on arrival, for those countries that need them in advance
we will
advise you accordingly. If you are
transiting to
another country as part of your Journey, i.e.
Jordan,
then unless it is for 24 hours or less and you can show them the air
ticket
proving this you will need another Visa to re-enter.
If you wish
to purchase
your own Visa you can do this by going to the bank on arrival and
obtaining the
Visa to apply in your passport or you may apply to your nearest embassy
before
leaving your home country. Doing it from your home country is very time
consuming and requires an application/photos etc, which costs
considerably more
than the one on arrival. If you purchase your own Visa you will
need to
find your own way through customs and baggage and out into the Arrivals
hall. As this is
a busy airport,
with many staff not speaking English we highly recommend using the
speedy Visa
service unless you are from a Country that needs to have one in
advance. EXISTING
MEDICAL
CONDITIONS: It is
important that you
get advice from your doctor before departure for any existing medical
conditions and bring any necessary medications with you (in carry-on
luggage)
along with legible copies of prescriptions in case they need to be
filled in
Egypt. We also
recommend
bringing copies of glasses or contact lens prescriptions in case of
loss. GENERAL
MEDICAL: If you do become ill,
please let the
guide or our agent know immediately. We can assist in helping you
either get a
doctor, hospital or take you to a pharmacy to get what you need. Pharmacies in Egypt are
very
familiar with travelers problems and can readily supply solutions that
will usually
work better than medications from home. There is nothing worse
than being
sick whilst travelling and being prepared and heeding drinking water
recommendations will in most cases ensure you have a healthy trip. Should you get ill there
are English
speaking and Western services available and our Office has the
information to
assist with these. If you will be applying
for an
insurance refund or payment arrangements with an insurance company
please make
sure you have the numbers and know what procedures your insurance
requires you
to follow. Please keep all your receipts for all medical treatments as
you will
be required to provide these to an insurance company if claiming, and
once you
leave Egypt we cannot get these for you. MEDICAL
EMERGENCIES: Please note
- It is
essential that you keep the original receipts for any medications or
services
if you are to claim them through your medical insurance on your return.
Many
times the Insurance insists on originals. You are responsible for
ensuring you
have whatever information or documentation you require for claiming on
your
insurance. Our agent will assist where possible;
however, it is not possible for us to obtain receipts etc for you after
your
departure from If it is
necessary for
our agents to attend with you or run around obtaining information or
medications
or transferring you to Doctors or Hospital etc., this may necessitate a
fee to
cover our costs. CANCELLATION/DENTAL/BAGGAGE/MEDICAL
INSURANCE:
There are
several options but we are able to offer you reasonably priced
international
policies for all nationalities. Please check out full insurance
information at You are of
course
free to implement your own insurance options;
however
we cannot emphasize enough the importance of having medical coverage. IMPORTANT
NOTE: If this
should
happen after your arrival our agent will readily assist in rebooking
the flight
and making whatever hotel or additional arrangements are required. However it
should be noted that any costs associated with these changes are the
clients
responsibility and do have to be paid for at the time. Although we will
assist
in any way we can we cannot be responsible for flight cancellations or
delays. If your
arrival
flight is delayed or cancelled and causes you to miss time on your
itinerary we
will do our utmost to rework the program to get everything in, however
this
depends on your schedule. Any Hotel nights or itinerary loss as a
result of
flight delays cannot be refunded and should be claimed as part of any
insurance
claim. We cannot
emphasize enough the importance of having adequate insurance coverage. WATER: If you wish
you can also
purchase a filter water bottle to take with you from most Department
Stores
however this is not really necessary. The water is fine for
bathing and washing, just not for
drinking. Most of the 5 star Hotels
and
Tourist Restaurants use filtered water as they know tourists need this,
however
it does not hurt to ask to be sure, and carrying around a bottle of
water and
asking them to make any drinks using your water is also another way to
ensure
the water is safe to drink. DRINKS
WITH MEALS:
FOOD: We have
found
that although there are no Vegetarian restaurants as such, we have had
many Vegetarians
and they have been readily accommodated as most of the meals are buffet
style,
and have a wide variety of salads, vegetables, fruits, pastas and
rice. Most
tourist restaurants will try to accommodate your requests. Take the
usual
precautions with meat and fish ensuring it is well cooked and
heated,
and remove peel from any vegetables or fruits. If you
should
run into stomach problems the local pharmacies carry products
that we
have found work extremely well and are superior to anything I was able
to
purchase in No
immunizations or special Health precautions are required for Lunches
tend to be full
meals like dinners and meal prices range from $8 US to $30 US depending
on the
restaurants chosen. Unless a meal package is purchased Hotel meals tend
to be
more expensive than local restaurants. We use local restaurants for
included
meals and any requests to have meals at your Hotel instead will result
in
additional costs. HOTEL
STANDARDS:
Therefore a
new
4 star could be a better standard than an old 5 star. Some 5 star
Hotels have
totally unacceptable standards. As a result this often causes confusion
among
our clients trying to determine the level of Hotel they require. In an
attempt
to overcome this confusion we have re-named the categories of Hotels to
better
explain the standards based on quality and service and not necessarily
based on
the actual star the property carries. These
categories are: ECONOMY – DELUXE – LUXURY If you have
problems with your Hotel or services work with the Hotel Management and
our
Agent/Guide to resolve the problem or change your room, if this is
still not
satisfactory please contact the Egypt Office directly. Please note as
Hotels
are prepaid we cannot rectify Hotel problems once you return home so it
is
important any Hotel problems are resolved whilst in We do try
to discourage
Economy Hotels in Cairo as the standards for this category tend to be
poor, there
are acceptable Economy Hotels in other parts of Egypt however, we do
advise
upgrading in Cairo. If for economic reasons you insist on an Economy
Hotel in
Cairo we will provide the best available but with the understanding
this may
not be to western standards. As tour
operators we have
negotiated rates with a variety of hotels. These change regularly
depending on
their availability. The tour prices are based on availability of the
Hotels we
have negotiated rates with. Hotels allocate a certain amount of rooms
for Tour Operators; once these rooms are
sold out at Tour Operator
rates they may still have availability at higher rates. We have
noted that some
clients will go online and compare between Hotel/Cruise prices online
and then
try to have us book the higher priced one. As we have previously
mentioned we
have negotiated rates because of the volume of traffic we put through
these
properties and therefore they may not have any availability at our tour
operator rates so we reserve the right use equivalent Hotels within the
same
category. If a client
insists on a
particular Hotel and there is availability but not at our tour operator
rates
the client will be invoiced at whatever the best rate is that the
specified
Hotel will offer us. Please note
none of the
Hotels will honor your Points system as the rooms are booked with us at
Tour
Operator rates not at Retail rates. HOTEL
CATEGORIES: DELUXE - Major Chain hotels in
Cairo i.e.
Hilton, Meridian, Sheraton, Sofitel,
Movinpick mainly
out in the Giza, Pyramids area, there are one or two downtown on the
Nile but
these are regularly full, charge considerably higher rates and many
have
recently upgraded to the Luxury category i.e. Royal Meridian,
now
upgraded and renamed the Grand Hyatt. These
hotels generally have
pools and gym facilities, and a variety of restaurants/bars and
entertainment. In Hurghada
and Sharm there
are many major resorts like the Hilton and Marriott overlooking the
water with
private beaches and lots of facilities, swimming pools, activity
programs and
shows. The resorts although on the beach may not necessarily be close
to
downtown for shopping etc. so many of them offer well priced all
inclusive
programs. LUXURY - These are Egypt’s best
Hotels and
these Hotels do not do negotiated rates for Tour Operators. i.e. Mena House,
Four Seasons, Grand
Hyatt, Old Winter
Palace, Old Cataract, Ritz Carlton etc. Therefore when requested
we have
to obtain the best rates they can offer us for the dates required. CRUISES: The ships are all small
100-200 pax, all have outside cabins and
private bathrooms and most
of the same facilities and entertainment programs. Your choice really
boils
down to the standard of the furnishings, service and facilities, the
higher the
price the better the standard. The itinerary includes a
Galabia
Party (local long gown) so you may like to purchase one, rent one from
the ship
shop or bring one from home with you. It is
important to note
that there are over 400 Cruise ships, the lock at Esna
controls the time schedules as only two ships at a time can traverse
the
lock. Several of the ships are chartered out or owned by tour
operators
for the sole purpose of using them for their own groups. It is often
very
difficult to obtain space on these ships as priority is given to their
own
clients. The times of ship departures vary according to the lock
availability
and in some rare circumstances may necessitate a change in your local
sightseeing itinerary. We often
have requests for
ships with balconies, there are only one or two ships with balconies
these are
tour operator owned and priority is given to their own clients. Some
ships have
large windows with a rail, that you can open inwards, however these are
not
balconies. Important: It should be noted that
if you
have these windows or balconies there is no advantage until you are
actually
sailing and as the sailing is one night and one day, basically these
would only
be good for the one day of sailing. The rest of the time dockside your
balcony
or window is likely to be overlooking another cabin on the ship tied up
alongside yours. Requests
for an upper deck
cabin if available will incur an additional charge. Please
note as
on Cruise ships anywhere the cabins and bathrooms tend
to be smaller than Hotel rooms – requests for a triple or a child
sharing with
parents means that a cot will be placed in a regular cabin and space
will be
extremely limited. ECONOMY – As we feel these ships
are not up
to western standards and have much to be desired in the way of
cleanliness,
service and quality we no longer book this category of Cruise ships. DELUXE – All
outside
cabins. Cabins, food, service and facilities are up to western
standards. We
use a variety of 5 star cruises based on schedules and availability. LUXURY - These are REQUESTS FOR SPECIFIC
HOTEL OR
CRUISES BY NAME: The price is only
confirmed and
guaranteed at the time of booking and payment. It is impossible to
guarantee a
client a specific Hotel or Cruise until the booking is actually booked
and paid
and we have received confirmation in writing from the Supplier. We can
only do
this once payment is made in full for this portion of the program. BEDS: Most double rooms in NON-SMOKING
ROOMS: PASSPORTS: Hotels and
Cruise ships are required to have copies of your passport for
Government
Security purposes. To save time on check in and so you do not have to
part with
your passport we recommend having a photocopy of your passport for each
Hotel
and Cruise you will be staying at, and an extra copy to keep inside
your
suitcase. This extra copy is handy if you suitcase is lost or if your
passport
is lost and you need to go to the embassy to get another one. TIPPING
- BAKSHEESH -
GRATUITIES:
If you have
a
guide with you, check with them beforehand where tipping is expected.
The Guide
normally takes care of any baksheesh at the sites, and for included
meals etc.
However, you should carry 1LE notes for occasional tipping for
bellboys,
housekeeping, washrooms, when purchasing drinks and other incidental
services. It is
customary
to tip Guide and Drivers at the end of the time with them approx. $3-$4
US per
day per person for the driver and $5 US per day per person for the
guide
- approx $2 per person per day for cabin attendants and waiters on
the
Cruise Ships. The best way is to use an envelope, and put in the tip
with a
little note if appropriate and hand it to them in person at the end of
their
service. For groups
we suggest
including $5 per day for general tipping in the cost of the program
this will
then be given to the guide to take care of all the tipping and at the
end of
the program you will just need to deal with tipping for the guide. Your
group
members will still need small 1 LE for
washrooms, bell boys and any personal services you request. Note: The above
are
suggestions on tipping as we are regularly requested for guidelines. It
should
be noted that tipping is customary and expected in If you try
to
see this in perspective it might make it easier to understand – this is poor country
and wages
are low, these people have families to feed and they see tourists as a
source
of extra monies, some are over aggressive but in general the tips given
are
really appreciated. If you have any particular person being over
persistent
with tipping please contact the If you want
to
take something to hand out to the kids Pens or Candy are very popular.
If
someone asks you for the loan of a pen don't expect to get it back. So
don't
lend any good pens. Remember if you give out pens or candy to one child
there
will be 10 others come out of nowhere within seconds looking to get one
from
you. CULTURE: ALCOHOL: All
inclusive resorts in
Hurghada and Sharm provide alcoholic drinks as part of their inclusive
program. WASHROOMS: BANKING
SERVICES:
It is
advisable
not to change money at the Airport as the exchange rate and service
charges may
not be competitive with the banks. Carry some small US Dollars or Euro
bills as
they are accepted everywhere. Please note
you
may see a notice in Hotels that says they will only accept payment from
foreigners in US or Euros, this is government controlled as their own
currency
has little value. I have noticed recently that some Hotels are
accepting
Egyptian currency so hopefully the government has eased up on this
policy.
Credit Cards are accepted at most of the major Hotels. CURRENCY
EXCHANGE: IMPORTANT: When using
your
credit card in Egypt the shops do not charge an admin fee. Local
Restaurants
and the gift shops, markets etc. with accept Egyptian pounds or US or
Euros. TRAVEL
BETWEEN CITIES
& SIGHTSEEING: Please note if you have
your luggage
taken to or from your room you will be expected to tip as these are
Hotel
employees, we suggest 2 LE per bag (40 cents US) As the
vehicles we use are
Vans or Cars additional suitcases will be carried on a space available
basis
and when traveling to Upper Egypt can be stored with the Concierge at
your
Hotel in BAGGAGE
TAGGING: DRUGS: CRIME: SMOKING: Non-smoking
Hotel rooms can
be requested but should be requested again when the agent or guide
checks you
into the Hotel. Non-smoking rooms are not as prevalent as they are in
the West. CUSTOMS: The food is
varied, chicken and lamb and beef are popular, as is rice, pasta, beans
and
Pita bread, salads and fruit. Tea (Shai) is
the main
drink of the Egyptians, and is served frequently with
mint. Vegetarians
should have no problem as many of the meals are buffet style and serve
numerous
salad and vegetable dishes, along with rice and pastas. Egyptians
keep
themselves and their homes very clean. Litter is a problem,
particularly in the
poorer areas where solid waste disposal is lacking. It is
common to
see men or women holding hands, linking arms, and embracing with others
of the
same sex. This is their culture and there are no sexual overtures to
it. Men
and women do not show affection to each other in public. It is
acceptable
to hold, or link arms with your partner/boyfriend/girlfriend in public,
but
kissing and hugging in public is frowned upon, is offensive to them and
is not
appropriate. CHILDREN: Children
can go to the store at any time of day or night and no one will bother
them. It
seems like children belong to everyone. Adults will frequently, joke,
tease,
play with and pick up other peoples children without any fear or
offense being taken
or meant. We
are not used to this in the west and it can become disturbing for
parents. Please
advise your children accordingly and let someone know if you are not
comfortable with their actions. NOISE: SHOPPING: UNIQUE
SHOPPING ITEMS: SECURITY: PICTURES: If this
involves sitting on a camel, it would not be unusual for the camel
owner to
rise the camel and take you for a ride then demand money for the ride,
once up
on the camel it is difficult to control and can be frightening when the
driver
takes off with you. If this should happen call out Policia at the top
of your
voice and the camel driver will let you off right away – refuse to pay
for the
ride and just leave. Tell the guide right away what happened. VENDORS: FEMALE
SECURITY: This is
especially prevalent in resort destinations like Hurghada and Sharm
where many
of them will go to work in hopes of finding themselves a foreign lady
to marry. As a female
please be aware and wary of this, do not give out personal information,
do not
trade emails or phone numbers with males as they will pursue you to the
point
of harassment, and do not believe everything they tell you, they have
become
artful at romancing ladies, so do not get taken in. This
includes guides and agents, please do not become too familiar with them
as we
do not permit them to trade emails or to fraternize other than on a
professional level with our clients – to do otherwise jeopardizes their
position
with our company. Young
ladies should not wander alone but should be accompanied by another
person. It
is not that anyone will hurt you physically but these men are
persistent and
will drive you crazy with unwanted attentions and spoil your holiday. If you are
being harassed please inform us immediately and we will assist in
resolving the
problem. We will not be responsible for ladies who ignore this warning
and find
themselves harassed even after their return from their vacation. WEATHER: BE
PREPARED:
Average
Temperatures: Month
Celsius Fahrenheit TRANSPORTATION
: INTERNAL
FLIGHTS: It should be noted that
flights
within Many of the internal
flights are in
the early hours of the morning, particularly to FERRIES: The Sharm/Hurghada ferry
(or
reverse) does not run daily and can be cancelled or delayed depending
on
weather and load conditions – this can cause extra time in one town or
the
other. We have to allow for this in our itineraries. It should also be
noted
that this ferry is often a rough ride and the sea is quite strong in
this area. The only other way
between these two
cities is by road, approx 13 hours of driving. There are two ferries
between
Nuweiba/Aqaba (or reverse) a fast Catamaran
and the
slower local ferry. Again times are frequently changed and ferries
cancelled if
weather conditions are bad. It is important we have a
photocopy
of your passport in advance if booking the fast ferry as this is often
full and
to reserve in advance we have to provide this information for security
reasons. Please note we do have to
allow for delays
or cancellations that may need itinerary changes. RENTAL
CARS: Parking is
very
difficult and sometimes impossible particularly in the cities. Far
better to
rent a vehicle with a driver, or use a taxi, then come and go as you
please.
Due to safety concerns we will not arrange car rentals in Cairo. Hurghada
and Sharm are
easier to get around but we still recommend using taxis in these
cities.
TAXIS: Please be
careful when using taxis, there are of course some very good ones but
caution
is needed and if a driver tries to ask for more than you have
negotiated pay
him the negotiated rate and walk away without turning around. STREET
VANS & JEEPNYS: These
vehicles
are used frequently by the locals, are usually full with people hanging
on to
outside handles etc. Interesting to watch and cheap to ride but not the
most
pleasant way to travel. The jeepnys
are
3 wheel open vehicles with a canvas cover, they recently became part of
the
local traffic and are growing daily in numbers. Many locals use these
instead
of the vans to access local areas and narrow back streets. BUSES: TRAINS: The night
sleeper trains are quite comfortable. Beds are one up and one down twin
bunk
beds. Adjoining carriages are available for families. A basic dinner
and
breakfast are served directly to the cabin as part of the price. Drinks
with
the meals are not included other than coffee with breakfast. We do
advise
taking some snacks in case the food is not to your liking as there are
no
choices. There is a
washbasin in each cabin; toilets are at the
end of
each carriage. Luggage is stored overhead in your cabin. There are no shower
facilities and washrooms
are not as clean as we are used to, so please be prepared. Expect to
tip
the cabin attendant, and anyone carrying your luggage as the guide will
not be
with you to take care of these. Always a good idea to have 1LE bill on
hand for
small tips. If
traveling without a guide, ensure you ask
the agent
putting you on the train to advise the cabin attendant to tell you when
to get
off. Please note
train
reservations cannot be made more than 3 weeks in advance and they sell
the
cabins for one price whether there are one or two people in them, and
there are
no reductions for children. METRO
-
UNDERGROUND: NILE
WATER
BUSES/TAXIS: GEOGRAPHY
& MAPS: EGYPT has a
unique location
in the middle of the world, centered between the East and West
occupying the
North East corner of Africa. Here the Suez Canal connects Asia with
Europe and
onto America. Most
people associate Egypt with the Middle East but actually it is located
in North
Africa. In Egypt
air (Egyptair)
is the best way to transfer between cities (Cairo to Luxor/Sharm El
Sheik/Hurghada/Aswan)
– flight prices vary according to season - average flight time approx.
one
hour.
Flights are
often full so it is wise to make advance reservations. The other alternative between Reservations
for the train
cannot be made until 3 weeks before departure and cabins are sold for
one price
whether there is one or two persons in them. No reductions for children. The only
other option than flights for Hurghada and
Sharm El Sheik where
there is no train service is a drive of 5 or 6 hours by private vehicle
or
Super Jet Bus service. Check the
map
and distances between cities
COMFORT ITEMS: Please note
security
regulations require that prescription drugs should be carried in your
hand
luggage and not packed in your main suitcase. We highly recommend
packing valuables in your
hand luggage they should not be packed in check in baggage. Electricity – the power
is 220 and
either 2 point round or 2 point straight pins. Some have 3 prongs. TRAVEL
HAIRDRYER - some Hotels
have them but they usually attached to the walls and tend
to have only have one speed. If you really need one there are small
travel
dryers that you can purchase that take up hardly any space in your
luggage.
LAUNDRY
SERVICES - TRAVEL IRON - Laundry, including ironing
services are readily available at
reasonable prices, however it is not usual for them to have irons and
boards to
loan out. If you wish to iron your own clothes than a travel iron is
recommended. Dry
cleaning
services are available in most Hotels but not on the Cruises - laundry
services
are readily available. Please ensure you allow enough time for the
return of
your clothing before your departure from any Hotel or Cruise. TRAVEL
KETTLE
– Tea
and Coffee service is not a standard offering in Hotel Rooms in Egypt
and if
you like to have a coffee or tea then a travel kettle can be a
blessing. We
found carrying some quick oatmeal packs, hot chocolate and noodle soups
can
come in handy especially if you have an upset stomach. WATER
BOTTLE CARRIER – This may
come in useful as you will
find
yourselves carrying water with you everywhere you go. WATER
FILTERS –
There are various types of bottles available but obviously the smaller
the
better.
Bottled water
is readily available everywhere at reasonable prices. SMALL
FOLD
UP BAG OR BACK PACK – We
recommend taking a small fold up bag in your luggage, this is
ideal for those one night occasions like the Sleeper train or St.Catherine when you really don’t need your
large
suitcase. It
also comes
in handy for carrying those extra items you purchased that you hadn’t
allowed
for in your luggage. COMMUNICATIONS: TELEPHONE
- CELLPHONES: CELLPHONES: For the
cheapest calling we advise renting a cellphone with a calling card from
us and
have your family/friends/staff at home call you using local calling
cards to
call you, most offer 15-18 cent per minute rates. There is no charge
for
incoming calls. If you must call home use text messaging to have them
call you.
This will save on expensive calls. If you do need it additional time
can be
purchased at anytime. Alternatively
if you have an unlocked international phone you can purchase a local
sim card
in Egypt and a local calling card, however this does get expensive if
calling
outside of Egypt. The
system used is GSM so check with your company if your own cell will
work in
Egypt, you may need to have it unlocked. CELL-PHONE
RENTALS: CALLING
CARDS : INTERNET: Some hotels
have Internet Cafes, and Internet Cafes are prevalent throughout Egypt,
some
you can hook up your own laptop. Ask your guide or Hotel Concierge for
information on the location of Internet Cafes in your area. The price
is quite
reasonable usually in the range of $5-$10 per hour billed in 15 minute
intervals. I suspect
the internet
service will improve as time goes on. PRIVACY
POLICY: Please note
it is our policy not to share your personal information including
emails, phone
etc. with anyone. This information is used only to book your tour
with us. This is
particularly crucial when dealing with guides, suppliers etc. you
should not
give your emails or phone numbers to them. This is for your security
and
protection we will not be responsible for any repercussions as a result
of you
giving your information to any staff or suppliers. Many of the
guides, drivers and suppliers are contracted and we have no means of
monitoring
what they would do with your information so please do not give it to
them. If you wish
to communicate with anyone working with us, to protect your privacy
please
communicate directly through our company. MISCELLANEOUS: UPGRADES/OPTIONS
& ADDITIONAL SERVICES: If you
aren't
sure of a price for a service or item, please clarify with the agent
before
agreeing to the service and before it is provided. Once service is
provided you
will be expected to pay for it. This
includes
lost tickets or vouchers – if you lose them and we replace them then
they must
be paid for or alternative arrangements must be made. We take no
responsibility
for tickets you have lost. Additional
services can be paid in US or Euros or Egyptian Pounds or by signing a
credit
card authorization with a 4% admin fee to be charged through our Canada
office. REFUNDS: The agents
and
guides are only familiar with your itinerary not the cost of your tour,
therefore it is not appropriate to discuss your tour cost with them,
Hotel
staff or others travelers. Remember your cost is the foreigners cost
not the
local price and the Agents and Guides are not involved in any pricing
and are
not in a position to advise you or compare prices on your behalf. If there is
a
discrepancy with the itinerary please do not try to resolve with the
guide he
/she they are contracted for guiding services and can only provide what
they
have on their itinerary. If there is a discrepancy please contact the
Cairo
office directly, 90% of the time they can resolve it immediately – if
not they
will contact the Canada office for clarification and we will respond
promptly. Any price
discussions should be raised with us prior to your departure from home.
If a
discrepancy in your itinerary should arise and Please note
as
per our Tour Conditions there are no refunds for unused services or
meals you
choose not to take or are not able to take for medical reasons etc. We
highly
recommend that Travel/Medical Insurance be purchased prior to your
departure. BAGGAGE
DELAYS/DAMAGE: However, if
this should happen and in order not to spoil your tour and sightseeing
and so
you don’t have the inconvenience of calling airlines etc. our agents
will
assist in tracking your luggage for you. Once found and delivered to
the
airport, our agents will do their utmost to assist in getting it to you. Important
Note:
Please remember we did not lose or delay your luggage - it
is NOT appropriate or acceptable to take out your frustrations on our
agent who
is doing his best to assist you. This is a service we provide to save
you
further distress. If your luggage arrives in a damaged condition or is
completely lost we ask that you contact the airline directly and
resolve this
with them. Damaged
luggage
should be reported immediately to the appropriate airline desk, once
you leave
the airport with your damaged luggage unreported it is impossible to
make any
claim. DELAYED OR
EARLY FLIGHTS: Delayed
flights are
tracked, but if a flight is early this is often unexpected and our
agent may
not immediately be there to meet you – if this should be the case, ask
one of
the many agents in the customs area to call our agent on his cell and
he will
make the appropriate arrangements with you. ANIMALS: ABU SIMBUL: HOW IT WORKS: By Road: By Air: There will be several
buses outside
the terminal all going to Abu Simbul Temples – you may get on any one
of them
that is not reserved for large groups. On arrival at the site go
to the
ticketing booth and purchase your entry tickets. Ask the ticket
agent to
direct you to the English speaking guide who will either be just inside
the
gate or down in front of the temple entrances. They have their own
guides on
site in various languages so you need to find the English speaking
ones. Any English speaking guide will do the interpretation which
lasts
about 10 minutes so if you miss one you can join another. The guides
are not
allowed inside the temples so they will give you all the info and
direct you to
go inside yourselves. Once you have had enough time to explore the
temples and
take your photos make your way back to a bus and back to the airport. It is a confusing process;
this is government controlled and unless we charged to have a private
guide
with you there is no other way to do it. We highly recommend the road
option as
this gives you more time and is a far more relaxed process. CHARITABLE
MAGAZINE/BOOK PROJECT: If you have
any space in
your luggage and you wish to contribute they would be greatly
appreciated. Your
donations will assist in Education and our agent will be happy to
accept them
on arrival. All
Children’s books and
any magazines that are not sexually explicit or of a religious
doctrine
are readily acceptable. Thank You for your consideration.. TIPS FOR
TRAVELERS: 1. Don’t
expect to find
things as they are at home, as you have left home to find things
different.
2. Don’t
take things too
seriously for a carefree mind is the cornerstone of a good vacation. 3. Don’t
allow other
tourists get on your nerves for you are paying good money to enjoy
yourself. 4. Don’t
worry or you
will have little joy. Contact your Tour Agent and let them worry for
you. 5. Don’t
judge all of a
country by one bad person or one bad experience. 6.
Blessed are those who
are patient for they enjoy themselves. 7. When
in 8. Treat
your hosts with
respect and you will be received as honored guests. 9.
Ensure you carry a
valid passport when entering and exiting a Country. Keep in a safe
place at all
times, it is said that a person without ID is a person in distress. 10. Pack
half as many
clothes as you need and take twice as much money
as
you plan on spending. To Book or for more information
please
fill in
the
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